Privacy Policy

Who we are

Last Updated: 10 September 2026

Kynnexx (“we,” “us,” “our”) respects your privacy. This policy explains what personal information we collect through this website, why we collect it, and your rights under the New Zealand Privacy Act 2020.

What we collect

When you visit this website, we may collect:

  • Information you provide directly — your name, business name, email address, phone number, and any message details you submit through our contact form.
  • Information collected automatically — through Google Analytics and Microsoft Clarity, we collect data about how visitors use this site, including pages viewed, time on site, general location (city/region level, derived from IP address), device and browser type, and how you arrived at the site (e.g. search engine, direct link).
  • Session behaviour data — Microsoft Clarity additionally records session replays, click patterns, and scroll behaviour, to help us understand how visitors use and navigate the site.

We do not collect sensitive information (such as health, financial, or identity document details) through this website.

Why we collect it

We use this information to:

  • Respond to enquiries submitted through our contact form
  • Understand how visitors use our website, so we can improve its content, structure, and usability
  • Identify technical issues affecting the site

We do not use this information for advertising, and we do not sell or rent personal information to third parties.

Cookies

This site uses cookies from Google Analytics and Microsoft Clarity to collect the information described above. You can control or disable cookies through your browser settings at any time; doing so may affect some site functionality but will not prevent you from viewing our content.

Third parties

We share information with the following service providers, solely to provide the services described above:

  • Google Analytics (Google LLC) — website traffic and usage analytics
  • Microsoft Clarity (Microsoft Corporation) — session recording and heatmap analytics

These providers may process data outside New Zealand. Both are subject to their own privacy policies and data handling obligations.

Your rights

Under the Privacy Act 2020, you have the right to ask for access to, or correction of, any personal information we hold about you. To make a request, or if you have any questions about this policy, contact us at hello@kynnexx.co.nz

Changes to this policy

We may update this policy from time to time. The “last updated” date at the top of this page will reflect the most recent version.